I know it has been long time not to write anything and this is due to the fact that i’m still suffering with my time management.
Actually this is my First day to stay awake till late time since I got my 3rd Daughter with my 2 hands free to write for you so I thought to get profit and write about this topic which is very important to talk about today.
During the implementation of a new ERP, I can see that most of trainings are covering small part of the available features if not to say that the trainer is showing only features that came to the mind of the customer. For example, I saw many people having Microsoft Dynamics NAV implemented but never heard about account schedule or at least never using it.
I do believe that the training part of the implementation must be more taken into consideration and I do recommend for any company who is going to implement a new ERP to ask about the CV of the trainer and the training agenda and the way training is giving during the sales stage and the customer has totally right to put any condition before signing any contract with the supplier.
Without a good training all users will hate the new ERP solution in 2 weeks especially with no good training manual Guide.
Hope this subject was important for you and you are welcome to right any comment.